Institutional

Transparency and Compliance

São Leopoldo Mandic implements a rigorous Compliance Program in accordance with Law No. 12.846/2013 (Anti-Corruption Law), possibly being the first Higher Education Institution in Brazil to adopt internal controls with this level of structuring.

Our commitment

Integrity as an institutional principle

São Leopoldo Mandic operates with integrity and institutional responsibility, providing documents, policies, and reports to ensure transparency in its relationships with students, employees, partners, and society.

The institution's Compliance Program is governed by the Code of Ethics and Academic and Business Conduct (approved in January 2026) and the Internal Regulations of the Compliance Committee, documents that establish the ethical principles and standards of conduct expected of all members of the academic community, employees, service providers, and other parties related to the entities of the SRES group.

The Compliance area continuously monitors institutional processes to ensure compliance with regulatory standards from the Ministry of Education, the Access to Information Law, the LGPD (Brazilian General Data Protection Law), and other applicable legislation.

Compliance Program

Compliance Committee

The Compliance Committee of São Leopoldo Mandic is the body responsible for overseeing and ensuring the application of integrity standards throughout the institution. Its responsibilities encompass the entire academic and administrative community.

  • Creation of supplementary rules to the Code of Ethics and Conduct

  • Conducting preventative training and monitoring activities

  • Analysis of reports and complaints submitted by any interested party

  • Monitoring compliance by the administrative team and the academic community

  • Guarantee of confidentiality in investigation processes

  • Promoting a culture of integrity in all units of the institution

Documents

Institutional documents

All documents listed below are available for public consultation, in accordance with the principle of active transparency adopted by the institution. If you require additional information not available on this page, please contact our ombudsman.

Code of Ethics and Academic and Business Conduct

Document approved in January 2026 that establishes the ethical principles, values, and standards of conduct expected of all members of the academic community, collaborators, and service providers of the SRES group.

Access

Internal Regulations of the Compliance Committee

Document that regulates the operation, composition, responsibilities, and procedures of the Compliance Committee of São Leopoldo Mandic.

Access

Institutional Development Plan (IDP)

A five-year strategic plan outlining São Leopoldo Mandic's objectives, goals, and actions for institutional and academic development.

Access

Institutional Pedagogical Project (PPI)

This document outlines the institution's educational identity, values, mission, vision, and guidelines for training healthcare professionals.

Access

Data Protection Policy (LGPD)

Institutional policy that defines the guidelines for the collection, processing, storage, and sharing of personal data, in accordance with the General Data Protection Law.

Access

Ethics Channel

Communication and reporting channels

São Leopoldo Mandic provides official channels for receiving reports, complaints, and inquiries related to the Compliance Program. All channels guarantee confidentiality for the reporter.

Compliance obligations extend to employees, faculty, students, and service providers of all entities within the SRES group.

E-mail

compliance@slmandic.edu.br

Direct channel to the Compliance Committee

Online form

Access complaint form

It guarantees secrecy and confidentiality to the person communicating

In-person meeting

Schedule a meeting with members of the Committee

Request via email or phone

Ombudsman

Institutional Ombudsman

The Ombudsman's Office at São Leopoldo Mandic is the institutional channel for receiving suggestions, compliments, complaints, and requests for information. It complements the Ethics Channel and is available to the entire academic community and the general public.

E-mail

ouvidoria@slmandic.edu.br

Service within 5 business days

In-person service

Ground floor of Block C – Campinas Unit

During the institution's operating hours

Telephone

(19) 3211-3600

Monday to Friday, from 8 am to 6 pm

Whistleblowing and compliance channel

Register a complaint

Use this channel to register complaints, suggestions, or questions related to ethical conduct and the compliance program. Submissions are treated confidentially by the Compliance Committee.

All reports are treated confidentially. You can choose not to identify yourself — anonymous reports are also investigated by the Compliance Committee.

Regulatory verification

Access to regulatory bodies

São Leopoldo Mandic is duly registered and evaluated by the regulatory bodies of Brazilian higher education. See below for institutional information on official websites.

e-MEC – Consultation Portal

Consult the registration, regulatory acts, and evaluations of São Leopoldo Mandic in the official system of the Ministry of Education.

Access

MEC – Ministry of Education

Visit the official website of the Ministry of Education for information on educational policies, legislation, and regulations for higher education.

Access

INEP – National Institute of Educational Studies and Research

Consult quality indicators, institutional evaluations, and ENADE results on the INEP portal.

Access

Questions or requests?

Our ombudsman and ethics hotline are available to receive suggestions, complaints, reports, and requests for institutional information. Get in touch and contribute to the institution's culture of integrity.

Access the ombudsman's office